Frequently Asked Questions

How far in advance should we book our trolley, and how do we do it?
Usually bookings are made between 8 to 14 months in advance of your wedding date. However, call now to see if your special date is still available. Summer dates sell out faster. Many couples decide on their wedding date based on trolley availability. Plan ahead to ensure your special wedding date.
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How much does it cost and how do I pay?
A $50.00 (US dollars) date retainer fee paid by credit card will secure your trolley date. The balance is not due until the day of the wedding in the form of a credit card, cash or cashier's check. The $50.00 date retainer fee is subtracted from your total balance due.
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What if we need additional package time on the trolley?
No problem. If you need more time, it can be purchased after the initial 1st hour, in 1 hour increments of $100 per 1 hour.
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How long will we need the trolley for on our wedding day?
The average time a couple books the trolley for is usually between 4 and 6 hours in order to enjoy a stress free day without being rushed or late. The contract time usually covers the time from one hour prior to the ceremony/church up to the start of the reception cocktail hour or a half-hour after the start of the cocktail hour.
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Do the bride and groom usually arrive early to the reception hall?
No, actually a lot of the couples arrive up to one half-hour later in order to make a "grand entrance". Additionally, the reception hall will not open the room or bar early or until the contracted start time of the cocktail hour. This usually means that the bridal party will be waiting in the lobby or going off to a local bar until the reception hall is ready.
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How many people does the trolley hold?
We can transport up to 24 adults comfortably, with 2 seats reserved for the bride's dress.
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Do the videographer and photographer usually ride on the trolley?
Usually not since after the ceremony the bridal party will travel to a serene location for pictures, and afterwards, the video/photographer will need to go to the reception hall to set up their equipment for the receiving line and portraits. Of course, you photographer is more than welcome to ride along should that better fit your plans.
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Is there any commercial advertising inside or outside of the trolley?
NO! The only sign on our trolleys is a "Just Married" sign for you.
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Are there seat belts on the trolley?
No. Like many other forms of public transportation (school buses, buses, trains, etc.), seat belts are not required in the State of Tennessee.
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Can we bring drinks onto the trolley?
Absolutely! You are welcome to bring a cooler filled with drinks. We recommend deep fluted drink-ware to avoid an possible 'splash' accidents to the bride's gown.
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Can we bring food onto the trolley?
Yes. We highly recommend it. It is unlikely that the bridal party has eaten anything but donuts and coffee for breakfast and they will be in the ceremony at lunchtime. We suggest pre-ordering and arranging with a friend or relative to pick up individually wrapped sub sandwiches, cut into 3 or 4 inch pieces, from a local restaurant or store near the ceremony/church. The friend or relative can drop the food off with the trolley driver during the ceremony or immediately afterwards while the bridal party is inside taking pictures. This will eliminate the bridal party's need to stop at a fast food restaurant, which will waste anywhere from 20 to 45 minutes of time on the trolley.
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Do you have an all white wedding trolley?
No. On purpose, we have green and gold trolleys so that the bride will stand out and be the center of attention in her beautiful dress. The trolley stands out elegantly and independently while providing a beautiful backdrop for pictures that do not take away from the bridal party.
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Does your company negotiate prices?
No. We publicly advertise our prices for all to see and benefit from. We truly believe we are the very best wedding trolley service in the industry. Let us also point out to you that "if other companies compromise or negotiate their prices, they will most likely also compromise their service". Don't let that happen to you on your wedding day!
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What happens if it rains on the date of my wedding?
Our trolleys can be enclosed with clear vinyl windows so it is always comfortable on the trolley. Additionally, the driver has an oversized umbrella he can use to escort each guest out of the trolley to their destination.

 

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